Frequently Asked Questions

Find answers to common questions about Amir platform

What is Amir platform?

Amir is a platform that connects travelers with verified trip organizers. We act as an intermediary between travelers and organizers, making it easy to discover and book amazing travel experiences.

How do payments work on Amir?

Payments are processed electronically and securely through certified partners. All transactions are encrypted and protected. The cancellation and refund policy is subject to each trip's specific terms.

Is Amir responsible for the trips?

Amir acts as an intermediary between travelers and trip organizers. We are not directly responsible for the trips, their content, or execution. Trip organizers are responsible for the accuracy of trip details and quality of service provided.

Can I contact the organizer directly?

Travelers are allowed to communicate with the organizer only after booking. Sending any inappropriate content is prohibited. All communication should be respectful and trip-related.

What if I violate the platform rules?

Amir reserves the right to suspend or delete any account in case of violations or misuse. All information provided must be accurate, and the platform must not be used for any illegal or abusive purposes.

Who owns the content on Amir?

All content within the app (images, texts, trademarks) is owned by Amir platform and may not be used without permission. Unauthorized use of platform content is strictly prohibited.

Can the terms and conditions change?

Yes, the terms and conditions may be modified at any time. Continued use of the platform after updates is considered acceptance of the new terms. Users will be notified of significant changes.

How can I delete my account?

You can request permanent deletion of your account or data at any time by contacting our support team via email at support@amirtravel.com. We will process your request promptly.

Still Have Questions?

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